Shipping policy
Atikou is committed to delivering your order safely and efficiently.
Processing Time
Orders are processed within 1–3 business days after payment is confirmed.
You will receive a confirmation email once your order has been shipped.
Shipping Time
Estimated delivery times:
- United States & Puerto Rico: 3–11 business days
- International: 7–18 business days
Delivery times are estimates and may vary depending on location and carrier (important).
Shipping Costs
Shipping costs are calculated at checkout.
Occasionally, we may offer free shipping promotions, which will be clearly indicated on our website.
Tracking
All orders include a tracking number.
You will receive tracking information via email once your order has been shipped.
Delays
Atikou is not responsible for delays caused by:
- Shipping carriers (USPS, DHL, etc.)
- Customs clearance
- Weather or external factors
However, we are committed to assisting you.
If any delay occurs, we will actively help track your package and provide updates until it is resolved. We make sure you are never left without support.
Lost or Stolen Packages
Once the package is marked as delivered, Atikou is not responsible for lost or stolen items.
If you experience an issue, please contact the shipping carrier directly.
Incorrect Address
Customers are responsible for providing accurate shipping information.
We are not responsible for orders shipped to incorrect addresses provided at checkout.
Contact
If you have any questions about shipping, contact us at: